Implementing and Operating Cisco Collaboration Core Technologies v1.0 Eğitimi

Ön Koşul

  • LAN’lar, WAN’lar, anahtarlama ve yönlendirme dahil olmak üzere bilgisayar ağlarının temel terimleri hakkında çalışma bilgisi
  • Dijital arayüzlerin temelleri, Kamu Anahtarlı Telefon Ağları (PSTN’ler) ve IP Üzerinden Ses (VoIP)
  • Birleşik ses ve veri ağları ve Cisco Unified Communications Manager dağıtımı hakkında temel bilgi

Eğitim Hakkında

Cisco İşbirliği Temel Teknolojilerinin Uygulanması (CLCOR) kursu, altyapı ve tasarım, protokoller, kodekler ve uç noktalar, Çağrı Kontrolü, QoS ve ek Cisco işbirliği uygulamaları dahil olmak üzere temel işbirliği ve ağ teknolojilerini uygulamak ve dağıtmak için gereken bilgi ve becerileri sağlayacaktır.

Eğitim İçeriği

Cisco Collaboration Solutions Architecture

  • Overview of Cisco Collaboration Solutions Architecture
  • Collaboration Deployment Models
  • Licensing
  • High Availability
  • Capacity Planning
  • Security Requirements
  • SIP OAuth on Cisco UCM
  • Webex Control Hub Features
  • Disaster Recovery
  • Dial Plan
  • IP Network Protocols
  • Codecs

Call Signaling over IP Networks

  • IP Phone Initialization
  • Single Site On-Cluster Calling
  • Single Site On-Cluster Call Setup Troubleshooting
  • Describe the Call Setup and Teardown Process
  • Describe SIP Call Signaling for Call Setup and Teardown
  • Compare the Call Control Protocols
  • Describe DTMF Signaling over IP Networks

Cisco Unified Communications Manager LDAP

  • Overview of LDAP Integration in Cisco Unified Communications Manager
  • Options for Importing and Synchronizing Cisco Unified Communications Manager Users in Webex
  • LDAP Synchronization in Cisco Unified Communications Manager
  • LDAP Authentication in Cisco Unified Communications Manager
  • LDAP Attribute Mapping in Cisco Unified Communications Manager
  • LDAP Considerations in Cisco Unified Communications Manager
  • Access Control Groups in Cisco Unified Communications Manager
  • Feature Group Templates in Cisco Unified Communications Manager
  • Directory Connector

Cisco Unified Communications Manager Provisioning Features

  • Overview of Provisioning Options
  • Self-Provisioning Prerequisites
  • Self-Provisioning Components
  • Self-Provisioning Authentication Modes
  • Batch-Provisioning Tools

Exploring Codecs

  • Define Codecs
  • Compare Audio Codecs
  • Compare Video Codecs
  • Evaluate the Effects of Encryption on Codecs
  • Describing Call Admission Control

Dial Plans and Endpoint Addressing

  • Dial Plan Overview
  • Dal Plan Components and Their Functions
  • EndPoint Addressing
  • Overview of Cisco Unified Communications Manager Call Routing
  • Cisco Unified Communications Manager Call-Routing Logic
  • Address Methods and Digit Analysis
  • Variable-Length Patterns, Overlapping Patterns and Urgent Priority

Cloud Calling Hybrid Local Gateway

  • Overview of Webex Calling Using Local Gateway
  • Routers Used for Local Gateway
  • Scenarios Using Local Gateway

Calling Privileges in Cisco Unified Communications Manager

  • Calling Privileges Overview
  • Partitions and CSSs
  • Partition and CSS Considerations
  • Time-of-Day Routing
  • Client Matter Codes and Forced Authorization Codes

Toll Fraud Prevention

  • Toll Fraud Prevention Overview
  • Cisco Unified Communications Manager CoS for Toll Fraud Prevention

Globalized Call Routing

  • Overview of Multisite Dial Plans
  • Globalized Call Routing Overview
  • Globalized Call Routing Number Formats
  • Globalization of Localized Call Ingress
  • Localization During Call Egress

Media Resources in Cisco Unified Communications Manager

  • Media Resources Overview in Cisco Unified Communications Manager
  • Media Resource Selection and Access Control in Cisco Unified Communications Manager
  • Describing the Annunciator Feature
  • Describing Unicast and Multicast MOH Characteristics
  • Audio and Video Conference Bridge Devices
  • Audio and Video Conference Bridge Integration Options
  • MTP and Transcoder Devices
  • MTP and Transcoder Requirements

Webex Calling Dial Plan Features

  • Webex Control Hub Settings
  • Router Configuration
  • Testing and Troubleshooting Webex Calling

Deploy Webex App

  • Migrating Cisco Jabber Users with Cisco Webex Cloud-Connected UC
  • Migrating Cisco Jabber Clients to Cisco Webex

Cisco Unity Connection Integration

  • Overview of Cisco Unity Connection Integration
  • SIP Integration
  • Typcial Integration Mistakes
  • Integration Considerations

Cisco Unity Connection Call Handlers

  • Call Handler Overview
  • System Call Handler
  • Caller Input
  • Operator Call Handler
  • Goodbye Call Handler
  • Directory Handler
  • Interview Handler

Collaboration Edge Architecture

  • Describe Collaboration Edge ( Expressway -C and Expressway -E)
  • Describe Supported Services for B2B Collaboration
  • Describe Prerequisites for Mobile and Remote Access
  • Describe Service Discovery
  • Explore Expressway Settings for MRA
  • Describe Cisco Unified Border Element (CUBE)
  • Device Onboarding Using Activation Codes

Quality Issues in Converged Networks

  • Converged Networks
  • Available Bandwidth
  • Components of Network Delay
  • End-to-End Delay Calculations
  • Jitter
  • Packet Loss

Defining QoS and QoS Models

  • QoS Defined
  • Network Traffic Indentification
  • Divide Network Traffic into Classes and Define Policies
  • QoS Mechanisms
  • QoS Models
  • DSCP Encoding
  • Expedited Forwarding and Assured Forwarding
  • Class Selector

Classification and Marking

  • Classification and Marking Overview
  • Classification and Marking at the Network and Data Link Layers
  • QoS Service Class
  • Cisco Marking Recommendations
  • QoS Markings in a SIP Call Flow
  • MQC Classification and Marking Options

Classification and Marking on Cisco Catalyst Switches

  • Overview of QoS Trust Boundaries
  • Ingress QoS Models
  • QoS Marking and Table Maps
  • Internal DSCP

Labs

  • Use Certificates
  • Configure IP Network Protocols
  • Configure and Troubleshoot Collaboration Endpoints
  • Troubleshoot Calling Issues
  • Configure and Troubleshoot LDAP Integration in Cisco Unified Communications Manager
  • Deploy an IP Phone Through Auto and Manual Registration
  • Configure Self-Provisioning
  • Configure Batch Provisioning
  • Configure Regions and Locations
  • Implement Endpoint Addressing and Call Routing
  • Configure Calling Privileges
  • Implement Toll Fraud Prevention on Cisco Unified Communications Manager
  • Implement Globalized Call Routing
  • Configure the Integration between Unity Connection and Cisco Unified CM
  • Manage Unity Connection Users
  • Configure QoS